Hello. We have changed our Citrix auth over to Azure AD and now have a security concern. The firefox shortcut we have pushed to the desktop is remembering the last
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IGEL Community Archives – IGEL OS, UMS, ICG, UD Pocket & Thin Client tech support conversations archived from the IGEL Community on Slack. Please join/login to the IGEL Community to learn more, comment, ask questions, and much more.
Note: we are always adding new questions and answers from the IGEL Community on Slack to the Archives. Please check back often.
IGEL Community on Slack – Message Archives
How to determine active GPU
Hi everyone, we have some issues with NVidia graphic cards and trying to troubleshoot them. In this specific case a notebook has two graphic cards and one external monitor is
Continue readingImproving Wireless Lan Roaming
Hi Sebastien, Our hospital customer have a problem with the VDI session lag on the medical cart. Each ward has a wifi ap, the nurses use a medical cart to
Continue readingIGEL OS And Teams Optimization
Hello! Apologies if this is not the correct place to post this, but we have run into an issue and wondering if there are any solutions. We have a deployment
Continue readingPhilips Footpedal and 11.08.200
Hello everyone, i have a problem with a philips footcontrol usb device. We try to connect it with citrix, but for me it seems like it doesn’t even gets redirected
Continue readingMouse coursor appears two times
Has anyone come across issues with two mouse pointers appearing on IGEL OS 11 devices (UD2) with dual monitors? We are seeing this across several devices but only our dual
Continue readingDPI Scaling in Citrix
Hello, hot to setup a Dell U3821DW with WQHD+ 3840 x 1600 top become a sharp Monitor Display? (Hardware:Dell Wyse ThinClient) Without DPI Scaling, writing very small and hard to
Continue readingVMware Horizon View Microphone
Hi @member, I have a 3.5mm Micphone problem on Dell wyse 3040(IGEL OS 11.07.170) , looks can’t passthrough the Input devices signal to VDI. Situation: 1. I use an 3.5mm
Continue readingCitrix 11.08.200 and USB Redirection
Hello, everyone, unfortunately we have some problems under Citrix after the update to 11.08.200 Many USB devices (BusyLight, printers, USB sticks, cameras,…) no longer work. On 11.07.140 everything ran without
Continue readingRestart ICG Client
Is there a command I can run to tell a device to reach back out and connect to the ICG? ICG was turned off (in azure so off at night)
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