Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,
Continue readingMonth: June 2019
On boot both monitors have IGEL logo but once booted only one monitor works on IGEL OS?
have you guys seen an issue where having two monitors plugged in on boot shows the iGel logo on both monitors. once iGelOs comes on only one monitor has signal.
Continue readingWhat reg key do I need to enable to allow Firefox to pass the computer name to a website on IGEL OS?
What reg key do I need to enable to allow Firefox to pass the computer name to a website? We’ve got an internal website that authenticates based on a database
Continue readingWhere to find logs to help troubleshoot IGEL OS auto-registrations issues?
So the auto-register to UMS has been kind of flaky. Sometimes it works, other times i have to reboot the device after applying igel os before it auto-registers. Are there
Continue readingHow to import an IGEL pbak backup file?
per the documentation theres a “Click Data Source > Add..” part but thats not something that the GUI is showing. i upgraded from 6.01 to 6.02 and it wouldnt allow
Continue readingScript to reboot IGEL if it hasn’t had a active session within X amount of time?
I need a script to reboot IGEL if it hasn’t had a active session within X amount of time. Can anybody help? I would look at the script / screensaver
Continue readingWhat is the recommended way for updating IGEL UDX devices to IGEL OS 11?
What is the recommended way for updating UDX devices to OS 11? I have attempted to update one via USB and from UMS and it continually states that the file
Continue readingHow to map a network printer LPD/LPR, CANON image runner advanced C256i on an IGEL OS?
Hi all, how to map a network printer lpd/lpr, CANON image runner advanced C256i with IP 10.20.18.20 on an IGEL ThinClient and assing it a specific driver? Hi Giacomo, did
Continue readingHow to hide the published application from the desktop running Citrix XA/XD 7.15 CU2 on IGEL OS
In a Citrix XA/XD 7.15 CU2 environment using IGEL OS10, When publishing the application we are hiding the shortcut from the Desktop. In windows desktops the windows receiver doesn’t display
Continue readingIGEL OS clients with more than 1 profiles that contain a custom partition are failing to get the profiles containing custom partitions
We have a thin client folder that consists of several profiles so when we add the thin client to the folder it inherits all the profiles that are applied. However,
Continue reading