Hello, we have the following problem: after the logon process, the igel desktop blends the citrix cloud desktop. the citrix session is registered but can not get into the foreground
Continue readingMonth: June 2019
Is there a IGEL Profile setting to Flush DNS on the devices?
Firmware 10.04.100/ IGEL UD3 We had a partner site change a DNS entry on their side. Is there a profile setting to Flush DNS on the devices? A reboot did
Continue readingAny templates and or recommendations for setting up permissions in IGEL UMS for groups like Service Desk?
Are there any templates and or recommendations for setting up permissions in UMS for groups like Service Desk? I am having a difficult time figuring out what each permission does
Continue readingOSC devices randomly goes on a sort of screensaver after a random period of time
Hi all, without any policies applied, only 1 devices on a total of 5 (all the same), converted via OSC 11, randomly goes on a sort of screensaver after a
Continue readingLooking for best way to move IGEL OS 10 licenses on UMS 5 to UMS 6?
Is there a document outlining the best way to move OS10 licenses on UMS5 to UMS6? We need to move the licenses in the way that they were purchased (20,
Continue readingHow to configure / activate ClearType for HDX Session in IGEL Universal W10?
Hey guys, am I correct that its not possible to configure / activate ClearType for HDX Session in igel os Universal W10? I only see this Option if i am
Continue readingIGEL UD3 (LX50) randomly get this error with Citrix: The X Request 130.1 caused error :”10: BadAccess ( attempt to access private resource denied) any ideas?
hello, on IGEL UD3 (LX50) i randomly get this error with Citrix: The X Request 130.1 caused error :”10: BadAccess ( attempt to access private resource denied) any ideas? Hello!
Continue readingConverted laptops lose a WiFi connection I need to manually reconnect, even reboot to reconenct
What’s up community! Anyone else have this odd little issue I’m seeing in converted laptops where when they lose a WiFi connection you’ve got to manually reconnect, even reboot sometimes?
Continue readingCan I export the Profiles I have on the old UMS and import them into the new UMS?
We are in the process of moving into a new building with a brand new infrastructure. We are having to upgrade our iGels to OS 11 and installing a new
Continue readingIGEL UMS best practice sizing guidance?
Hi everyone! When working with larger environments, how many thin clients can an individual UMS support? Looking at the HA documentation, it looks like each UMS can support up to
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