I’m running a Teradici PCoIP session to connect to an Amazon WorkSpace but found it’s unable to resume auto-stop WorkSpaces that are in the STOPPED mode. Is there a way
Continue readingMonth: October 2019
How to capture real-time logs from end points in IGEL UMS?
I’m getting reports from multiple customers that their Horizon View connections are dropping around a certain time. I want to rule out it isn’t an IGEL issue, so is there
Continue readingWhat process runs when you reconfigure the display on IGEL OS?
Do you know what is the process Igel runs when you reconfigure the display. I have problems with wacom tablets, they dont’ show the user desktop and stay black, but
Continue readingIt is possible that IGEL and the Receiver in IGEL OS 11 doesnt works with ctx envirement what is using certificates with 1024bit RSA Public Keys?
It is possible that IGEL and the Receiver in OS11 doesnt works with ctx envirement what is using certificates with 1024bit RSA Public Keys? I get by new customer the
Continue readingAfter migrating UMS, licenses, certificates, and devices all came over but now can’t get my ICG to connect
Hi guys, I just migrated my UMS server and licenses, certificates, and devices all came over (using an embedded database). The only problem now is that I can’t get my
Continue readingIs there no IGEL OS 11 version of Universal Desktop Converter?
Is there no OS11 version of Universal Desktop Converter? We want to give converting some old Lenovo desktops, but all of our profiles and thin clients are already on OS11
Continue readingIGEL UMS shows only “Global Configuration” > “Default Directory Rules” under UMS Administration?
Hi guys, you know what the problem could be, our UMS show only “Global Configuration” > “Default Directory Rules” under UMS Administration? I’m searching for the category for the licenses.
Continue readingHow to create a mstsc like desktop shortcut so someone can connect directly to a server?
Hi guys, is it possible to create a mstsc like desktop shortcut so someone can connect directly to a server? Yip, you can create a Remote session to a server,
Continue readingIGEL UMS published via Citrix Xenapp takes 2 minutes to log in and 5-10 seconds per click
Running into an odd situation. I am publishing our IGEL console via Citrix Xenapp. When I connect to server on domain1 and use a user account from domain2, it takes
Continue readingHP thin clients become bricked after updating to IGEL OS 10.04.100.01
Hey team, new guy here, so apologies if I don’t follow any set guidelines on posting. I have an issue with firmware updates on the UD Pockets. I’ve had three
Continue reading