I have an issue with an IGEL in UMS not taking the license. This started with getting the message below when getting the Citrix applications. You can login to the
Continue readingMonth: March 2020
Microphone is working on host but not in RDP session on IGEL OS?
Hi, I’m trying to get a remote desktop session with a working microphone working. I can see that the microphone is working on the host, but when i connect to
Continue readingHelp installing a USB wireless adapter, but seems to require drivers to be installed
Hey guys, looking for help on installing a usb wireless adapter but seems to require drivers to be installed? Any tips or ideas on how I can achieve this Hey
Continue readingHow to setup IGEL ICG in a cloud hosted environment – Does IGEL offer a hosted solution?
Hi everyone. As so many are in a rush to remote work, I’ve been researching our options on setting up a ICG as right now we only have UMS running
Continue readingHow to extract certificates from pfx file to import in IGEL UMS while configuring ICG
Hello, sometimes it is needed to extract certificates from pfx file to import in UMS while configuring ICG. It is also needed to decrypt the private key. Today I was
Continue readingWhat differences between IGEL WORKSPACE and IGEL OS?
Hi, what differes between IGEL WORKSPACE and IGEL OS ? From a technical and licensing point of view …? Hi, what do you mean? Between Igel OS11 und OS10? Igel
Continue readingIGEL UMS Profiles not arriving on IGEL OS devices connected via ICG
Hello, I installed our ICG on Friday and was also able to successfully connect a notebook with UD Pocket to the ICG via the Internet using the ICG Agent Setup.
Continue readingSome IGEL OS clients don’t respond to certain IGEL actions (like Reboot and Shadow) over ICG?
We have external IGEL OS device that are connected to the IGEL Cloud Gateway and some are having trouble to respond to certain IGEL actions (like Reboot and Shadow). Note
Continue readingWhat will happen if a Profile that is Based on (IGEL OS 11 11.02.150.01) is applied to IGEL OS device version 11.01.130.01?
Question – What will happen if a Profile that is Based on (IGEL OS 11 11.02.150.01) is applied to IGEL OS device version 11.01.130.01? Should the Profile Based On version
Continue readingConnecting IGEL remotely through the Netscaler?
We are having issues trying to use our iGel remotely through the Netscaler (via Dell Wyse Boxes). Below is how we have it setup now, we read online to keep
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