I am trying to download the correct version of 11.3.500 to upgrade our dell laptops from v10 via ICG. Should I use the OSC or the OSC legacy version? Also,
Continue readingMonth: May 2020
How to direct a USB headset into Citrix so it displays the headset name and not “HDX Audio” on IGEL OS?
Hey all, hopefully I’m asking in the correct place, but I’m trying to troubleshoot an audio issue on UD3s with OS 11.03 and I’m trying to redirect a USB headset
Continue readingWhen I start a video call via RDP, the IGEL client freezes immediately on IGEL OS 11
When I start a video call via RDP, the IGEL client freezes immediately.. any ideas why this happens and how to trace what went wrong? OS 11.02.130.01 beside the idea,
Continue readingCan’t redirect audio from Logitech C930e webcam in Teams in RDSH environment?
Hi, for the RDSH environment we use a Logitech C930e webcam for teams. This webcam has also a microphone build in. Strange thing is I can only redirect the webcam
Continue readingHow to combine two IGEL Custom Partitions into one
Hi everyone, just want to share a short “how to”: combine two Custom Partitions into one. @member for the moment we cannot use two different mount points for Custom Partitions
Continue readingIGEL Community May 2020 Meetup – Q&A & Custom Partitions Troubleshooting
Special thanks to everyone who attended, left questions and/or comments, and to our two amazing speakers, Christian Werner and Sebastien Perusat. Christian Werner, Manager of Product Management, shares the tech
Continue readingWhat is the max amount of connections per IGEL ICG server?
What is the amount of connections per ICG server? I believe it is technically 2000 concurrent connections, which can be measured in the graph in UMS. Thank you @member and
Continue readingBest practice guidelines to get VDI@XenDesktop working with Zoom and IGEL OS
Hello! I apologize if this has been asked already. I was wondering if there is any guide or best practice guidelines to get VDI@XenDesktop working with Zoom and iGEL? Any
Continue readingIGEL ICG connection losing configuration/going back to default
I am having an issue with some of my version IGEL OS 10.6.100 & 10.6.167 clients that are off network and not ICG connected losing configuration/going back to default. Any
Continue readingWhen will you integrate external Firmware Update over IGEL ICG?
Hi IGEL, when will you integrate external Firmware Update over ICG? Keeping the external devices safe should be a basic requirement. Important: Without collecting all hardware devices or sending our
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