I have interesting request…. We are deploying iGel devices and AudioCodec and users want to use single headset with both systems. AudioCodec does not have BT, so we connect headset
Continue readingMonth: November 2020
Help with self signed certs on IGEL for use with Citrix Netscaler Gateway
Hi all, has anyone tried using a self sign cert on an IGEL to be used as part of a netscaler gateway user cert authentication? We are trying to have
Continue readingIGEL UMS interface (6.05.100) regardless of the theme unable to view profile settings as the background color matches the foreground color, impossible to read the setting
When I access our UMS interface, running 6.05.100, regardless of the theme I choose, I’m unable to view profile settings as the background color matches the foreground color, so it’s
Continue readingWhen upgrading remote IGEL OS devices via ICG (using Amazon S3), what is the correct package to download?
@member for upgrading remote TC’s via ICG (using S3), what is the correct package to download from on this site www.igel.com/software-downloads/workspace-edition/ All the TC’s are Dell PC’s that have already
Continue readingAfter upgrading to IGEL OS 11.04.200.01 my Citrix Storefront configuration does not work anymore – Error adding store: AM_ERROR_AUTH_NETWORK_ERROR[65275]
Hi, After installing Igel OS 11..04.200.01 on a device that had before a UDP with 11.03.595.01, my Citrix Storefront configuration does not work anymore. I receive the following warning :
Continue readingNo one solution can address Ransomware
No one solution can address Ransomware A simple addition to commercial products can help stop a ransomware attack that may have gotten past your fortifications _before_ it requires downtime and
Continue readingIGEL ICG with Wildcard Certificate Error: Could not connect ot Secure Gateway – I/O error on GET request…
Any thoughts on first time setup of ICG with Wildcard Certificate. I’m getting the following error: Could not connect ot Secure Gateway – I/O error on GET request… Firewall in
Continue readingHow to create IGEL OS device usage report?
Hi community! Anyone knows if there is a way of creating devices usage report? (e.g. Device was used for X number of hours between dates A and B? not within
Continue readingHow are IGEL ICG licenses allocated to IGEL OS?
I have a question about the licensing of the Igel Cloud Gateway, e.g. if I Buy ten licenses and assign these licenses to ten devices, they can use the IGC.
Continue readingHow to get the UnitID of the IGEL UD-Pockets as a csv-file to connect the licenses in the activation portal in advance?
We just got 200 UD-Pocket with WE and EMP licenses. After activating the DLV-Token I have the licenses in my portal. Is there a way to get the UnitID of
Continue reading