What’s the log name and the location where the information about shadowing is recorded on IGEL OS?


Hi All, What’s the log name and the location where the information about shadowing is recorded? I had user report they are being shadowed when not requesting support so I need to investigate.

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Hi Jess, check if logging is active (UMS Administration, Logging), you could look after a reboot, right click on device Logging, Messages/Event and check if there is a shadowing request sent to device.


logging is off. I’ll enable it and check later if it happens again. are the 2 boxes ticked sufficient?


Yes, they are. More insights here:

IGEL UMS Logging Explained – Video

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