My guys are trying to get to the UMS web app and getting the error Application Error


Happy Friday guys! My guys are trying to get to the UMS web app and getting the error below. Any thoughts?

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Happy friday James, did yo just upgrade?

Please check if the elastic search service is running. If you just upgraded: how many RAM is assigned?

Which UMS version is in use? Reinstalling the upgrade seems to help on this.


Honestly, for this one if it persists, run the installer again over the top.


Hi! @member and @member The elastic server was running. I upgraded a couple weeks back to 12.01.110 and it has worked fine up until today. To answer your question the server has 12 Gb. I bounced the server and the web app is up ok. If it happens again I’ll plan to rerun the installer.


In my case, that error is due to browser refresh or cache.

Closing that tab and open a new one or exiting from UMS12 session and entering again, solved the problem

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