Does the ICG Agent periodically check for connectivity with the ICG? And if so, does it attempt to reconnect? I know that it’s normal behavior, but whenever we have to restart the ICG, it seems the only way for the ICG agents to become reconnected is if I have the end user restart or power off/power on their thin client at home.
Yes, that’s what I’ve been told but from what I recall, they are a few situations where the keep alive SSL connection just wits without reinitiating. There a custom app may help: igelcommunity.slack.com/archives/C8GP9JHQE/p1591283989433900
Very cool! I’ll download the profile from the other thread and check it out. Thanks!
To add, I’d say most (or even all) instances where I have to restart ICG are due to changes on our firewalls, or random internet circuit “weirdness”
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