Recommended IGEL UMS settings for Zoom optimization?


Can someone please share the recommended UMS settings for Zoom optimization to offload to a device (UD3x) for Citrix?

Learn more, read the entire thread inside the IGEL Community o Slack

Sessions > Citrix > Citrix Global > Unified Communications > VDI Solutions > Zoom Media Plugin

should be all you need, I think.


On the VM side of things, its actually a different client that can be downloaded here: support.zoom.us/hc/en-us/articles/360041602711

it’s actually nice for side-by-side testing, because you can install it alongside the regular client and see the difference between generic HDX redirection and the Media Plugin 🙂


Thank you, is there a min requirement (that option in UMS is not displayed), UMS versions and/or firmware? Also, what is the FW upgrade minimum to use 110.04 om devices?


I think you would need UMS 6.04 at least… possibly UMS 6.05. Please check before upgrading that all your thin clients are running a FW version of 5.13.110 or higher because otherwise they might not be compatible with the UMS version.

Continue reading and comment on the thread ‘Recommended IGEL UMS settings for Zoom optimization?’.  Not a member? Join Here!

Learn more, search the IGEL Knowledge Base



Ask a question or comment on the above message thread?

Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.

Submit a question, or Join Today!


Popular Message Threads


Categories & Tags: