Adding ICG and getting message “already installed”


Hi Team, I am trying to install new ICG from UMS server and during the install my UMS server is got rebooted. again I am trying to progress to install the ICG and getting message “already installed” but I don’t see in new ICG in UMS IGEL Cloud gateway

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Looks like the installation of the software finished on the server for the ICG but it did not register in the UMS. Try to just add it with the butteon “Add existing gateway to the database”, type in your URL etc. If this does not work, SSH to your ICG server and uninstall ICG as described here: kb.igel.com/igelicg-12.02/en/uninstalling-icg-90238534.html Then install again.

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