i have a question about the IGEL Customer Portal.
My company email is used for the account of my company.
Now a customer has invited me for his portal with the same email acount
i used in my company.
In the IGEL Customer Portal i can only see my “home” portal but not the
portal of my customer. Is there a posibility to switch the customers
Hi Sebastien, I know this switch. My Question is about cosmos.igel.com/csm . Here i miss this switch to change the customer. My Email is registert for 2 Customer, but i can only see one. So it is not possible to register a UMS for customer 2, becaus i can only see customer 1.
The other way around, ok, sorry. Would you mind opening a ticket here? I‘m not sure if this works …
Hi Sebastien, ok i will open a tickte, thank you
Please let us know how it ended, I will ask internally too!
I got this response back asking the same question back in June 😞:
“At the moment the functionality of having 1 user access multiple accounts is not developed for COSMOS.”
Hi Dan, thank you for the information
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