Hi everyone, I can’t start UMS client console on our Management Server since 2 days. I reinstalled the UMS client without luck. I get the following error in the rmclient.log:
2019-02-05T11:33:34 [Info] Read line: “javapath ../_jvm/bin/client/jvm.dll”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Djava.util.logging.config.file=logging.properties”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Dlog4j.configuration=file:log4j.properties”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Xmx768m”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Djava.library.path=lib”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Dumsversion.file=../umsversion.properties”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Drmhome.dir=..”
2019-02-05T11:33:34 [Info] Read line: “addjars lib/.”
2019-02-05T11:33:34 [Info] Read line: “mainclass de.igel.rm.rmconsole.RMClient”
2019-02-05T11:33:34 [Info] Read line: “vmparam -Dde.igel.rm.home=C:\Program Files (x86)\IGEL\RemoteManager”
2019-02-05T11:33:34 [Critical] “C:/Program Files (x86)/IGEL/RemoteManager/_jvm/bin/client/jvm.dll” is not executable.
Could this caused by a java update?
Does look like a Java related issue, seen it before with other apps.
Tried reinstalling UMS?
Hi, can you describe a little more detailed what you already checked? I mean:
is the UMS service running?
did you opened the console on the server itself or outside?
Which UMS Version are you using?
UMS Server is up and running. I can start the Console on the UMS Server itself. I have this issue on another management server where the remote console is installed. I use UMS version 5.09.110. Java Version on Management Server is 1.8.0_201-b09
Ok, did you also update the console itself? The Console has to be on exactly the same version like the UMS Server.
It seems that UMS client is not running properly with the latest java 8 version
Well, we don‘t need a separate JRE installation, or are you starting the console by a web browser or jar file?
Don‘t forget that the actual version is 5.09.120
@member That was the missing piece. I can not explain why the version on both servers suddenly are not the same anymore. After Update to the same version all is working again. Thanks a lot 👍
You are welcome! 🙏
@member Yes, I will update both servers to the newest version soon.
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