Can’t update IGEL OS devices, receive ‘cant resolve ftp://update.igel.de.pub/osiv.ver’ error


Hey Guys, im trying to do an firmware upgrade on a UD pocket. and i have the firmware availible in UMS, but as soon as i trigger an update i get a Firmware update error on the UDP stating it cant resolve update.igel.de.pub/osiv.ver ( why is it trying to connect to the internet if the update is availible in UMS_filetransfer ?


Wha’ts the host path in the UMS?


thats all correct it also works on the UD3 and UD7

Just the UD pocket that seems to want to connect to the internet


You have to use a different FW Update for our UD Pocket. It is the Update for UDC3 -> www.myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/updates/


Thanks!

Now it works!! thanks for the quick response! More drinks for you at Disrupt!

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