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IGEL Community Archives
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IGEL Hardware Troubleshooting and Support Articles in the IGEL Community

June 12, 2021 IGEL Community Archives

How to enable “User Login History” section for devices in IGEL UMS?

Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,

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June 11, 2021 IGEL Community Archives

Is it possible to push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers?

Does anyone know for sure if you can push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers? Thinking of either

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June 1, 2021 IGEL Community Archives

Best practice for upgrading IGEL UD6 with W10 to IGEL OS 11?

Hi, i’m looking to convert some UD6 W10 4.01.100 devices to IGEL OS 11, what would be the best way to go about this? Hi Michel, the easiest way would

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May 26, 2021 IGEL Community Archives

ELO AIO machines resolution is not correct running from IGEL UD Pocket, same device with IGEL OS locally works fine

We are in the process of finally updating some of our older ELO AIO machines from firmware version 10.x to 11. I have noticed that the ELOs that have UD

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May 25, 2021 IGEL Community Archives

Issue with second display flickering after every 2 sec on IGEL UD3

Hi Team, Anyone faces issue in latest UD3 M350C like second display flickering after every 2 sec ? Is there any display setting changed or anyone knows how to fix

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May 11, 2021 IGEL Community Archives

Tips for configuring 3 monitors to IGEL OS 11 on UD3, only showing 640×480

Hi, my Name ist Marco. I am trying to do following setup with a graphic challange. OS is 11.02, UD3 LX60. I want to use 3 Monitors. One DP for

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May 11, 2021 IGEL Community Archives

Wake on LAN functionality stopped working after upgrading IGEL UD3-LX 60 to IGEL OS 11.05.133

Hi all, after upgrade UD3-LX 60 to 11.05.133 Wake on LAN functionality is lost…. some help? thx Hi Josip, you mean wake up of the device itself is not working

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May 6, 2021 IGEL Community Archives

Strange issue with IGEL UD2 / IGEL OS 11.02.150 upon reboot monitor goes to “No Signal” and does not reboot

Having a strange issue with my UD2-LX50 devices (11.02.150) where they are set to be powered on all the time and connected to a touchscreen monitor to DisplayPort. The issue

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May 4, 2021 IGEL Community Archives

Logitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133

I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able

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May 4, 2021 IGEL Community Archives

Opening app on IGEL UD3 with IGEL OS 10.06.220 connecting to a Windows Server 2016 RDSH is slow and not smooth

Hi everybody! 🙂 I have a problem with IGEL UD3-LX 50 Clients (10.06.220.01) connecting to a Windows Server 2016 RDSH farm (User Profile Disks). Opening and closing programs is not

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