Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Can I replace the default 2 x 2GB RAM modules in my IGEL Thin Client with larger ones?
I haven’t tried yet but can I replace the default 2 x 2GB RAM modules in an M350C with larger ones? The Ryzen R1505G supports up to 32GB. (4GB is
Continue readingHow to recover / reset an IGEL UD Pocket?
Hello all, so I was wondering if someone could shed some light on an issue I’m having. I received an IGEL UD Pocket USB USB drive from my employer for
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingIGEL OS 11 gets slow after each an every build-upgrade?
OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
Continue readingERROR reading data from WIM on IGEL OS Windows device
I’m trying to push a snapshot to a UD6 IGEL OS Windows device, but I keep receiving ERROR reading data from WIM file, anybody have any explanation/root cause for this?
Continue readingAfter updating IGEL OS RPI4 / RX420 receive gray screen
Ordered a few RX420s for testing! Yay. But we ran into a issue. When it boots and connects to network the first time (Before Registration) it prompts for a Firmware
Continue readingCan I install Win10 snapshot on next generation of the IGEL device?
I have a Win10 snapshot. Can I risk installing that snapshot on a device that is the next generation of the device the snapshot was taken on or is that
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