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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL ICG Troubleshooting and Support Articles in the IGEL Community

November 16, 2020 IGEL Community Archives

How do IGEL OS devices over ICG appear in the “Connected devices” section on the IGEL UMS?

Question about UMS Administration IGEL Cloud Gateway information that appears in the “Connected devices” section. The only devices that will appear are the ones that are online and connected to

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November 16, 2020 IGEL Community Archives

Insights on IGEL firmware updates for IGEL OS devices located remotely over ICG?

Hello all! I was wondering if anyone had any insight about IGEL firmware updates. If we have UMS and ICG setup for remote work scenarios where thin clients aren’t on

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November 15, 2020 IGEL Community Archives

How to renew my ICG SSL wildcard certificate?

Hey, I’m trying to renew my SSL wildcard cert as it’s expiring soon. I was able to install the pem version of the cert. However, I’m not sure how to

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November 14, 2020 IGEL Community Archives

IGEL Licensing Explained

In this article, I will share with you the workflow of IGEL licensing and how to license your IGEL devices. The first thing you are required to do is procure

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November 14, 2020 IGEL Community Archives

How to Register the IGEL OS with a UMS Server

You now have a working IGEL UMS, and your first IGEL OS endpoint installed. The next step is to trigger the UMS server to find and register any available IGEL

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November 13, 2020 IGEL Community Archives

How to Download IGEL Eval Software

The first step is to get your hands on the latest IGEL software. No worries, IGEL makes this easy. For your testing enjoyment, IGEL provides you free 90-day trial licenses

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November 12, 2020 IGEL Community Archives

Can I configure IGEL UMS and IGEL Cloud Gateway (ICG) on the same server?

Good afternoon! Can you please tell me, I can configure igel ums and igel cloud-gateway on one server, without dividing segments. Let me explain, ums and cloud-gateway will be in

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November 11, 2020 IGEL Community Archives

IGEL Cloud Gateway (ICG) Security Hardening Best Practices – PART 2

Watch Part 2 of a deep-dive on IGEL Cloud Gateway (ICG) security hardening best practices presented by IGEL’s Sebastien Perusat. In this webinar, you will learn: Explain CIS report and

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November 6, 2020 IGEL Community Archives

IGEL OS device showing red in UMS, after re-adding device I receive ‘certificate not valid’

Having issues with this device, it started showing red in UMS and I re-scanned and added it, it says certificate not valid when adding and shows black, any ideas how

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November 5, 2020 IGEL Community Archives

Issue with the IGEL OS desktop not taking the icons or wallpaper, or some are there others are not? and Is there anyway to organize the Icon’s in a specific location?

Good day all, Wanted to ask a two quick (hopefully easy questions) regarding Icons & wall paper on the desktops 1. Has anyone experienced the issue with the desktop not

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