Hi, what happen on IGEL UD3-LX OS 11 if WE and EMP licences expire? Device is usable but new UMS configuration is blocked? Hi Device will be usable but: The
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
When upgrading remote IGEL OS devices via ICG (using Amazon S3), what is the correct package to download?
@member for upgrading remote TC’s via ICG (using S3), what is the correct package to download from on this site www.igel.com/software-downloads/workspace-edition/ All the TC’s are Dell PC’s that have already
Continue readingIGEL ICG with Wildcard Certificate Error: Could not connect ot Secure Gateway – I/O error on GET request…
Any thoughts on first time setup of ICG with Wildcard Certificate. I’m getting the following error: Could not connect ot Secure Gateway – I/O error on GET request… Firewall in
Continue readingHow are IGEL ICG licenses allocated to IGEL OS?
I have a question about the licensing of the Igel Cloud Gateway, e.g. if I Buy ten licenses and assign these licenses to ten devices, they can use the IGC.
Continue readingIGEL OS worked fine connecting to ICG when configured, move to remote site and can no longer conenct?
Hello, hopefully a simple question: We have 50 clients that we want to connect to our IGEL ICG. we tried it out at our company with a network connection similar
Continue readingI can connect to the IGEL ICG server via Putty and Filezilla – Error: Unable to login to host
In preperation for an ICG in our environment we also setup an external FTP Server. However when connecting I keep throwing the error: Session.connect: java.net java.net.SocketException: Connection reset. I can
Continue readingIs there a way to create a profile to automate IGEL ICG connection for clients that are onsite?
Is there a way to create a profile to automate ICG connection for clients that are onsite and on version 11.04.130 and .200? Maybe something like this? github.com/IGEL-Community/IGEL-Custom-Partitions/tree/master/CP_Source/Server/ICG-Auto-Enrollment And the
Continue readingWhat’s the supported IGEL ICG HA design? Can they load balance off a single URL?
Hopefully simple question… What’s the supported ICG HA design? Can they load balance off a single URL? Should I be doing active/active or active/passive? No, each ICG must have it’s
Continue readingPlease explain me the utility of the Host (external) and the Port (external) fields in IGEL ICG configuration
Hello ! Could somebody explain me the utility of the Host (external) and the Port (external) fields? I added the hostnames/FQDNs I want to use in the SSL self-signed certificate
Continue readingWhat ports or Firewall rules should I implement to make the connection from IGEL OS through IGEL ICG AWS (Ubuntu 2020)
Hi, My IGEL ICG on AWS (Ubuntu 2020) connects perfectly with my local UMS (CentOS 8.x), recognizing my UD-Pocket. I need to make an RDP connection from the UD-Pocket to
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