One of our customer purchased the new “IGEL COSMOS Select PAS 3 year” license pack. When licensing the UD3-LX60 running IGEL OS 11.08.200.1, the UMS console shows a missing license
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Scanning and registering of IGEL OS fails.
Hi All, I’m trying to register an OS11 device on a private network to a UMS 12 instance. I am unable to reach the private network from the UMS appliance
Continue readingCan’t install a new ICG Server.
Hi Team, I am trying to install new ICG server with existing UMS server. I am encounter with below error message Does it happen even if you started the installation
Continue readingWhat does the architecture for multiple ICG servers look like?
Just thinking out loud here. But what does the architecture for multiple ICG servers look like? Set them all up as if they were the first one, and then load
Continue readingDoes Microsoft’s disabling of TLS 1.0 and 1.1 affect IGEL?
Hello there , microsoft disabled TLS 1.0 and 1.1 techcommunity.microsoft.com/t5/windows-it-pro-blog/tls-1-0-and-tls-1-1-soon-to-be-disabled-in-windows/ba-p/3887947 is there any Application with Igel that is affected by ? Our OS and UMS/ICG have been using TLS 1.2
Continue readingAny advice for updating UMS 6 to UMS 12?
Hi everyone. We are starting to schedule updates from IGEL OS 11 to 12, and I would like to start with the Update from UMS 6 to UMS 12. Currently
Continue readingHow can I create OS12 licenses from OS11 Pack?
Hi all, I’ve been out of Igel things the last couple of months (Intune projects) and I missed a lot about the new Cosmos. Now I got a simple question
Continue readingCan we update the ICG with a publicly signed Certificate?
Hi. I have Igel Clients with 11.08.290 OS internal and external. ICG with version 2.05.110 and UMS version 12.02.110 and using an official Digicert certificate. I want to update the
Continue readingThe Remote Updater of ICG fails.
Forgive me if you think this post fits better in the igel-cloud-gateway channel, but here goes nothing 😅. Hello everyone! I am facing an issue with updating our ICG. I
Continue readingHow to update a IGEL OS Device connected via ICG?
We have successfully configured the workstation to work with ICG. We can push the profiles, reboot, shadow, BUT can NOT update the firmware. It seems that the UMS address where
Continue reading