We have “successfully” deployed ICG on AWS. But we have hit a snag. As you may know, EC2 instances don’t have public IP addresses mapped to an interface available to
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
IGEL OS Error “cannot resolve host”
Since this morning I started getting popups on new clients deployment “cannot resolve host” updates.igel.de/… Not sure what’s going on and why my clients need to talk to igel update
Continue readingDo I still need to install the Zoom VDI plugin when using IGEL OS 11.04.100 and above?
A quick question chaps: Do I still need to install the Zoom VDI plugin when using 11.04.100? Well I just found out the hard way, nooooooo 😂 Ypu mean on
Continue readingHow to create a IGEL OS USB stick to upgrade clients?
Are there directions for creating a USB stick to upgrade clients? I was searching and not coming across the right thing. Does that help: kb.igel.com/igelos-11.04/en/updating-the-firmware-using-a-usb-storage-device-32870421.html ? It does not give
Continue readingIGEL OS stuck “Connecting LAN DHCP” after update to OS 11
Has anyone had an IGEL that gets stuck on Connecting LAN DHCP after an update to OS 11? The network port is working on other devices so it’s not a
Continue readingLinux Packages required for installing IGEL Cloud Gateway on CentOS 7
Does anyone know if there are specific packages that are required for installing IGEL Cloud Gateway on CentOS 7? We currently only deploy CentOS so I don’t think Ubuntu is
Continue readingHow to configure the IGEL OS walllpaper (background image)
Hello All, I am running into an issue trying to update the background. Can anyone explain how to update the background? I have the image file, I loaded it into
Continue readingIGEL ICG required resources?
Any ideas folks? It’s on an Ubuntu VM with plenty of resources… far more than required for installation. That’s referencing the UMS server. The file is transfered to the UMS
Continue readingTroubleshooting SWP authentication issue through IGEL ICG
How would one go about troubleshooting swp authentication issue through ICG? It works fine internally, but when connecting through the ICG we get “Error in UMS user authentication” and the
Continue readingIGEL Cloud Gateway (ICG) Security Hardening Best Practices – Part 1
Join the IGEL Community and IGEL’s Sebastien Perusat, Team Lead Enterprise Presales EMEA, for a deep-dive webinar on IGEL Cloud Gateway (ICG) security hardening best practices. In this webinar, you
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