Hello, is there a way to not shadow a device over ICG? We have ICG on remote devices to be able to remote/update them off of VPN, however when they
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Is it possible, to have one ICG connected with multiple UMS Servers?
Hi, is it possible, to have one ICG connected with multiple UMS Servers? As long as the UMS servers are in an HA or Distributed cluster, then yes. Continue reading
Continue readingHow can I access “Cloud Gateway Agent” setup from a locked-down desktop?
How can I access “Cloud Gateway Agent” setup from a locked-down desktop? I think there is a hot key to access it? Anyone? @member – there is an option to
Continue readingInstalling IGEL Cloud Gateway gives: returned non-zero exit status 1
Trying to install ICG from UMS. Receiving the following Error message Installation of IGEL Cloud Gateway terminated with error:Exception occurred stderr: [sudo] password for ICGroot: /usr/bin/env: ‘python2’: No such file
Continue readingMy new onboareded IGEL OS is not showing up in UMS.
Hi #igel-cloud-gateway, I am new to IGEL and its components. I have setup UMS and try to register my igel os 11(through ICG). I have followed below steps: • I
Continue readingWe have an issue that a device is not getting the EMP License.
Hi, We have an issue that a UD3-Lx11 is not getting the EMP License. It is the first time that we use the EMP License. I added the Thinclient in
Continue readingHow to install ICG where no SSH is allowed?
Has anyone managed to get ICG to install on a machine where username/password access is not allowed Just SSH keys? Manual install then… kb.igel.com/igelicg-12.02/en/installing-the-icg-without-remote-installer-90238526.html Key-based authentication is not supported by
Continue readingIs Password change available on IGEL Shared Workplace?
Hello all, Is it possible to change a user’s AD password via Shared Workplace and ICG once it expires. If yes, How? Hello Eike, is the checkbox on AD, activated
Continue readingIssues during onboarding IGEL OS.
Good day everyone hope you’re doing well may i ask a question regarding UMS and OBS on Cosmos? I’ve setup UMS and Cosmos and OBS as described on the KB.
Continue readingCan you change the remote shadow port to 443
Can you change the remote shadow port to 443 on a universal basis? (as opposed to entering each time) You mean inside the Universal Management Suite Java Console I guess?
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