Has anyone automated toggling between ICG and Direct Connection? We have a training program with IgelOS on laptops that frequently moves between a variety of sites and also employees who
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
how we can change the ums last known ip in admin settings?
Can you change the port used for ICG from the ICG side without running the installer? I would like to be able to quickly change the port for troubleshooting purposes
Continue readingGuidance for UMS and ICG updates
Hi Team, Need your guidance for my project in IGEL production enviroment. Below have mentioned the details of project planned. Project scope: our production UMS server and Igel cloud gateway
Continue readingIs it possible to register different UMS instances with OBS
Hi everyone, is it possible to register different UMS instances with could services on the same account? For example one UMS for the production and one for the lab environment.
Continue readingUpdating OS11 over ICG
Hi, we are trying to update igel devices via icg for the first time and we have some weird problems. Most devices are having no problems updating the firmware over
Continue readingHas the Enterprise Management Pack Download Page moved?
Has the Enterprise Management Pack Download Page moved? Software Downloads – Workspace Edition It’s combined since the licneses are merged now with subscription Makes sense – we may want to
Continue readingHow are files synced between UMS and IGEL OS
Quick Question, hopefully an easy one: If we send a File, stored on the UMS Server, down to End-Point devices (all of which register with the UMS via the ICG),
Continue readingRandomly not connected ICG devices after upgrade
Somewhere I’ve read a thread about randomly not connected ICG devices after upgrade to > 11.08.330, but couldn’t find it anymore. I’ve faced same issue since upgrading some devices from
Continue readingHow should I upgrade from UMS 6 to UMS12?
Hi… I want to ask this question, but do not want to ruffle any feathers or offend anyone who has said in the past to “think of UMS12 as UMS6.10.latest”
Continue readingDoes Ubuntu 22.04.2 LTS work for ICG12 ?
Does Ubuntu 22.04.2 LTS work for ICG12 – current or does it have to be 20.04 as shown in prerequisites? kb.igel.com/igelicg-12.01/en/prerequisites-81512147.html Ubuntu 22.04 Ubuntu 20.04 Ubuntu 18.04 I know those
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