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IGEL OS Troubleshooting and Support Articles in the IGEL Community

June 11, 2021 IGEL Community Archives

Is it possible to push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers?

Does anyone know for sure if you can push audio out of the Display Port via an Active adapter to an HDMI monitor with built in speakers? Thinking of either

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June 10, 2021 IGEL Community Archives

Receiving HTTP Error 500 during file transfers after upgrading to IGEL UMS 6.7

Hello everyone, I recently updated UMS to 6.7. Now we have problems with file transfer. We get a http error 500. It seems that the generic user IGEL_INTERNAL_FIRMWAREUPDATE_USER does not

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June 10, 2021 IGEL Community Archives

Anyone have experience with the Philips SpeechMike LFH3600 or Sowie Olympus RM4010 on IGEL OS?

Hi all, anyone experience with the Philips SpeechMike LFH3600 or Sowie Olympus RM4010 on IGEL? Hi Jeffrey, you mean locally or combined with a TS or VDI solution? kb.igel.com/igelos-11.05/en/philips-speech-42008869.html kb.igel.com/igelos-11.05/en/olympus-compatibility-42008862.html

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June 9, 2021 IGEL Community Archives

How I can remove/add Hardware from an IGEL OS Licence?

How I can remove/add Hardware from a Licence? I might be wrong but isn‘t this pack expired? Yes it is expired. Better said, how can I move the Hardware to

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June 8, 2021 IGEL Community Archives

Issues screen sharing screen during an offloaded MS Teams meeting on IGEL OS 11.05.139 and Citrix Workspace 21.04.0. I

MS Teams .. Love it. Is anyone having issues sharing their screen during an offloaded meeting? 1.4.00.11161 (64-bit). iGel 11.05.139. Citrix Workspace 21.04.0. I have replicated this across my entire

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June 8, 2021 IGEL Community Archives

How to setup a hotkey combo to bring up Wifi settings for our users in appliance mode on IGEL OS?

I’m sure I’m being a dope, but where can I setup a hotkey combo to bring up Wifi settings for our users in appliance mode? No, never, we are her

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June 7, 2021 IGEL Community Archives

How to save custom user data to IGEL OS, where to save files?

Hi all, we deployed “mousepad” for users who want’s to create some offline notes. Which path can they used for saving their notes on the IGEL OS? If they save

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June 7, 2021 IGEL Community Archives

What is the shortcut or hotkey to disconnect active Citrix Workspace App session running on IGEL OS?

Hey, is there any shortcut or hotkey in citrix workspace app for linux for igel (in wyse it’s F11), to directly disconnect an active citrix session, so you’re able to

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June 3, 2021 IGEL Community Archives

Error: “access is denied” creating a bootable USB-device for IGEL OS

Hi, i’m trying to create a bootable USB-device for osc11.03.560, but when using your preparestick application, I keep getting error that access is denied> Can’t I just create a bootstick

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June 2, 2021 IGEL Community Archives

How to use the IGEL UMS Files download feature to download over ICG?

Hi togehter, another question – we are using the “files” Feature in UMS to deploy our own jpg and png files for application shortcuts. If we enroll a device via

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