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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL OS Troubleshooting and Support Articles in the IGEL Community

June 5, 2023 IGEL Community Archives

How to install a Firefox add-on/extension on Igel?

Hi Everyone Does anyone have instructions on how to install a Firefox add-on/extension on Igel? Hi, didn’t tried it for a long time, but this might help: igelcommunity.slack.com/archives/C8WEVHWH2/p1553590913063700 Thanks Seb

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June 2, 2023 IGEL Community Archives

Anyone tested Cisco webex on OS12?

Anyone tested Cisco webex on OS12? We have the app installed and I’ve verified it’s running, but when I connect to my vdi session, it does not find the Webex

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June 2, 2023 IGEL Community Archives

Can we use RDP on a IGEL OS 12 device?

Hi, Is there a workaround for Installing RDP application to be able to RDP to Windows Servers from an IGEL OS 12 device? I know OS 11 used to have

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June 1, 2023 IGEL Community Archives

Can a UD Pocket be used on several devices?

Quick, easy series of questions: Can we USB-boot different physical Devices from the same USB stick, as long as we delete the Device from UMS before moving on to the

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June 1, 2023 IGEL Community Archives

My Webcam isn’t showing up in my Zoom Client on IGEL OS

Hello wonderful people! I have a laptop with 11.07.170 that the built in webcam is detected and working in the iGel OS, it works in a Citrix session using the

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June 1, 2023 IGEL Community Archives

Can the SCCM Addon be used with UMS 12 and OS12

Does anyone know if the SCCM add-on can be used with UMS12 to deploy OS12 or it has to be just OS11 to endpoints? OS 12 deployment is currently with

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June 1, 2023 IGEL Community Archives

My IGEL OS12 device connected via ICG keeps disconnecting.

Since upgrading the ICG to Version 12.01.100, my IGEL client at home running through the ICG on OS11 has this pop up, every so often now and it will even

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June 1, 2023 IGEL Community Archives

I can’t connect my device via ICG

Hi together, We have one device that should be reachable with ICG but it seems it cannot connect. All other devices work fine. What could be the issue? I only

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June 1, 2023 IGEL Community Archives

I deleted my ICG but can’t reconnect it to UMS

Anyone ever saw that error while readding ICG servers? We removed an old ICG server with that name and trying to add a new server after upgrade ICG upgrade @member

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May 31, 2023 IGEL Community Archives

how can I change the screen saver and time duration

using UMS 6.10.130 how can I change the screen saver and time duration? I guess you are looking for this: kb.igel.com/igelos-11.07/en/options-57334976.html kb.igel.com/igelos-11.07/en/options-57334976.html it there a way to control it through

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