I have a question about the licensing of the Igel Cloud Gateway, e.g. if I Buy ten licenses and assign these licenses to ten devices, they can use the IGC.
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How to get the UnitID of the IGEL UD-Pockets as a csv-file to connect the licenses in the activation portal in advance?
We just got 200 UD-Pocket with WE and EMP licenses. After activating the DLV-Token I have the licenses in my portal. Is there a way to get the UnitID of
Continue readingHow to delete the IGEL UnitID within the activation Portal?
After changing the motherboard in an OSC-Device I am only able to use the device with the starter license. The UnitID is the same as the old mac-adress of the
Continue readingHow to automatically notify IGEL UMS of an IP address change from IGEL OS?
Hello everyone, we have a problem with adding windows 10 IGEL UMA laptops to the UMS console. The laptops work from home via OpenVPN and WLAN. I prepared 10 laptops
Continue readingCan Chromium browser to open ica files directly with the citrix receiver instead of just downloading them on IGEL OS?
Hello, I am testing the Firmware 11.04.200 and am currently looking at the chromium browser. Is there a way to tell the chromium browser to open ica files directly with
Continue readingIs there a script or command that can be run on IGEL OS to force a check-in to UMS?
I’m sure this has been asked before, but search was failing me… is there a script or command that can be run on a client to force a check-in to
Continue readingWireless manager enabled via profile, but its not active on the IGEL OS device
11.04.200.01 Device + Profile the device has the Wireless manager enabled via profile, but its not active on the device on the console of the device : user@TC….7:~$ get network.applet.wireless.enable_connection_editor
Continue readingWhat is required for Zoom VDI/Zoom Media Plugin for Citrix on IGEL OS?
What exactly is required for Zoom VDI/Zoom Media Plugin for Citrix? Do I just need to enable the feature in a profile and install the Zoom client? On our side,
Continue readingAfter migrating IGEL OS devices from one UMS to another Citrix logins receive root certificate error
Hello everyone! I am in the process of migrating devices from one UMS to another. Once the device is added to the new server I go to log into a
Continue readingHow to create a IGEL UMS policy that shuts down IGEL OS thin clients at a specified time?
Hi everyone. This is probably something super basic to do, but i’m new to IGEL and i can’t quite figure it out. We are running IGEL UMS 6. I want
Continue reading