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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL OS Troubleshooting and Support Articles in the IGEL Community

October 5, 2023 IGEL Community Archives

Getting “Content Type unsupported” on IGEL OS and AVD.

Hello all and good Morning. ich have some trouble by Login into Azure. Some Users cant connect at first try. The Message: “Content Type unsupported” appears. I found this in

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October 4, 2023 IGEL Community Archives

Bios time differs from NTP on IGEL OS

Hi guys. Having issues with HP prodesks and IGEL time. I currently am set to use New york time zone yet my clock says 10 at night. I checked the

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October 4, 2023 IGEL Community Archives

How to disable Shortcuts on Chromium and IGEL OS

Hello Everyone, OS12 Chromium issue opening new pages with CTRL N. Browser is set to open in kiosk mode, address bar, home button, etc. hidden. If user opens new tab

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October 4, 2023 IGEL Community Archives

Horizon View and Shift key aren’t working on IGEL OS after standby

Hi, maybe this has been posted somewhere but I did not find anything on search. We want closing the lid on our laptops to disconnect the session (Horizon) and by

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October 4, 2023 IGEL Community Archives

Scaling issue on IGEL OS and Multidisplay

Hello all, We have a scaling problem. When we start working on our laptops by doing a Citrix session and we close the Citrix window and reopen it on an

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October 4, 2023 IGEL Community Archives

How to allow USB mass storage passthrough on Citrix and IGEL

Can anyone confirm what settings need to be enabled to allow successful USB mass storage passthrough to VDI? We have Native USB Redirection enabled but it’s very intermittent, sometimes the

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October 4, 2023 IGEL Community Archives

I have a problem with redirecting USB printers on Citrix and IGEL OS

“`Hi, I have a problem with redirecting USB printers. They are not redirected. I followed the manual for the CUPS configuration to the letter but the TS port always remains

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October 4, 2023 IGEL Community Archives

Is there any possibilitys to set BIOS password or settings with OS 12?

Is there any possibilitys to set BIOS password or settings with OS 12? I couldn’t find the BIOS tool settings like in OS 11. Hi Marco, unfortunately not from within

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October 4, 2023 IGEL Community Archives

Mouse is disappearing on Citrix and IGEL OS

Hi Guys, We have a new Citrix virtual desktop (Server 2019) to move away from the current 2012 R2 desktop, and we are currently doing UAT. We are seeing a

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October 3, 2023 IGEL Community Archives

Is anyone using openconnect for ISE dot1X auth and IGEL OS?

Is anyone using openconnect for ISE dot1X auth on network for ISE authentication? Not looking for vpn functionality 802.1x is built right into the OS, should be able to authenticate

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