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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL OS Troubleshooting and Support Articles in the IGEL Community

January 24, 2019 IGEL Community Archives

Guidelines for Citrix browser content redirection on IGEL OS

I have seen some post about Citrix browser content redirection, so I will post my guideline for getting it working: Firstly, you need the MMCP License without this license don

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January 23, 2019 IGEL Community Archives

Receiving a black screen when connecting to Citrix XenDesktop on IGEL UD3

I am using firmware version LX10.05.500 on my UD3-LX 50ac and when I connect to my Citrix Xendesktop I get a blank screen. Citrix Director say that I am not

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January 23, 2019 IGEL Community Archives

Recommended WiFi dongles for IGEL OS?

Hello Team, We have some Thin Client devices using a USB wifi dongle; the Netgear A6210. Which after some research, does not seem to have Ubuntu compatible drivers. Is there

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January 23, 2019 IGEL Community Archives

Antivirus on IGEL OS

We are in the process of evaluating IGEL devices to replace the devices in some of the campus, the one concern that’s been raised by management is the IGEL integration

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January 22, 2019 IGEL Community Archives

Have a mix of x64 and x32bit HP Windows Embedded, can I use them with IGEL OS and UMS?

Good morning to you all! Prospective IGEL customer here. We’ve got a ton of HP Windows Embedded thin clients in our environment, but they’re a mix of x64 and x32

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January 22, 2019 IGEL Community Archives

Is there a way to update FireFox on my UD Pocket without UMS installed?

Hi, is there a way to update FireFox on my UD Pocket without setup UMS myself? Can I leverage someones (R&D/demo) UMS and/or other ways to update FireFox easy? Hi,

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January 22, 2019 IGEL Community Archives

Can I configure the IGEL UMS if I don’t have any IGEL OS devices registerd?

Hello everyone! My Problem with my UMS is: “It is not possible to create a thin client as long as the database does not contain firmware.” Can anyone help? Hello!

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January 18, 2019 IGEL Community Archives

Trouble getting custom scripts running through >Firmware Customization > Custom Commands on IGEL OS?

HI guys, trying to run some scripts which are enabling Imprivata debug mode via Profile. I think its an Friday afternoon issue but I cannot get it to work… If

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January 18, 2019 IGEL Community Archives

Receving error: “UMS Agent – Fehler: SSL Verbindung ist fehlgeschlagen” after reboot

is there everyone who knowes this error message? “UMS Agent – Fehler: SSL Verbindung ist fehlgeschlagen.” We get this after boot on some Clients (in this case UD3 LX 50

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January 17, 2019 IGEL Community Archives

After reboot IGEL OS is showing “The system got a new configurarion! Apply the changes now?”

After a reboot my machines always show the following message: “The system got a new configurarion! Apply the changes now?” Is there any log or setting that i can check

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