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IGEL OS Troubleshooting and Support Articles in the IGEL Community

May 15, 2023 IGEL Community Archives

Install UMS on a server where IIS is in use

Hi everyone, the customer wants that we install UMS on a server where IIS is in use. Ist this supported? (I know its not recommended.) Thanks. Hi Robert, you mean

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May 13, 2023 IGEL Community Archives

“The X Request 2.0ccaused error: “3: BadWindow (invalid Window parameter)”

Hello IGEL Community! Glad to be here! I hope everyone is doing well! I have a question. I am in a healthcare environment running IGEL OS 11.08.200, using Citrix DaaS

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May 12, 2023 IGEL Community Archives

RSA authentication in a Citrix VDI solution

Hello everyone, We are about to implement RSA authentication in our Citrix VDI solution. What setting change do we need to make/implement in UMS for the IGEL to prompt the

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May 12, 2023 IGEL Community Archives

OS12 profile and settings for setup user permissions

Hi all, i am setting up OS12 profiles and we dont find settings for setup user permissions which was in OS11 profiles under Accessories-Setup-Setup User Permissions . Are they gone?

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May 12, 2023 IGEL Community Archives

UMS 12 find my IGEL OS12 device but when I try to register the device i get Result Error.

UMS 12 find my IGEL OS12 device but when I try to register the device i get Result Error. I have no issue registering IGEL OS11. Please review COSMOS FAQ

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May 11, 2023 IGEL Community Archives

Is there a way we can set up a hotkey for wireless manager?

is there a way we can set up a hotkey for wireless manager so that if the wireless manager icon is not at the desktop our users can use the

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May 11, 2023 IGEL Community Archives

Are OS11 profiles functional on OS12?

Hello. :man-raising-hand::skin-tone-3: OS11 profiles are non functional on OS12, right? Is there a way to migrate OS11 profiles to OS12 profiles? I really don’t want to have to create all

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May 10, 2023 IGEL Community Archives

Are there any information about how to build an Igel OS12 App?

IGEL APP Are there any information about how to build an Igel OS12 App? Does Igel use formats like Flatpack or Snap for the Apps? How easy is it to

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May 10, 2023 IGEL Community Archives

Does anyone know, how to set a timeout for the CWA-Login-window on IGEL desktop?

Hi all, we use Citrix Workspace App on OS 11.8.200, together with virtual Win10-sessions. If a user now locks his Windows session, and leaves the desktop, the login-window on IGEl

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May 10, 2023 IGEL Community Archives

Is it planned that firefox browser app will be available in OS12 or just chromium?

Hello, quick question: Is it planned that firefox browser app will be available in OS12 or just chromium? Hello Christian, from what I know yes, but no ETA yet. Will

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