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IGEL OS Troubleshooting and Support Articles in the IGEL Community

September 27, 2023 IGEL Community Archives

How to display a Shutdown Popup on IGEL OS?

Hi, Sorry I can’t find this option anymore. I want to display a shutdown popup window when user closing VDI (VMware) session. IGEL OS 11.xxx 11.xxx Is it just the

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September 27, 2023 IGEL Community Archives

How to fix the server verification for VMware Horizon on IGELOS?

I’m having an issue with server verification for VMware Horizon. We are connecting locally to Horizon using the dns name and the certificate is through an internal CA. This is

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September 27, 2023 IGEL Community Archives

How can I set custom device attributes with OS12?

Hi all, how can I set custom device attributes with OS12 with a script? With OS11 you used /sbin/rmagent-devattrs-set, but with OS12 that file is gone. Is there no way

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September 26, 2023 IGEL Community Archives

A french keyboard is not configured after login logoff

Hello, we are forcing a french keyboard on a specific IGEL device. The first login in the Citrix session does apply the french profile, but after the session is disconnected/reconnected,

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September 26, 2023 IGEL Community Archives

Are UD3 LX50 and LX50 supported for OS12?

Hi All, my first migration to OS12 will be near but I cannot find where to check if the specs of my current UD3-LX 50 and 51 meet the requirements

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September 25, 2023 IGEL Community Archives

Where can I download IGEL OS 11.08.451?

Where can I download IGEL OS 11.08.451? navigate to the #new-product-releases channel, and select at the top “Workflows” –> “Software Request”, and fill-out the resulting form. Continue reading and comment

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September 25, 2023 IGEL Community Archives

How to redirect a Video Device to VMware Horizon and IGEL OS?

Hi IGEL Experts, Our customer have a truble in the USB video device can’t redirect to VDI ! IGEL OS= 11.07.170 USB video divice= Logictech C922, IGEL OS session >

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September 22, 2023 IGEL Community Archives

Getting Error code 11 with Chromium and IGEL OS 12

Hi , Currently, we are utilizing IGEL OS12 version 12.01.120, and our Chromium browser from IGEL Local OS is functioning well for all URLs except for YouTube. Unfortunately, when accessing

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September 22, 2023 IGEL Community Archives

I am currently unable to locate the IXOS firmware file on the IGEL website to update OS12

Good morning, I am currently unable to locate the IXOS firmware file on the IGEL website to update OS12 from version 12.1.120 to 12.2.0. Is there a process similar to

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September 22, 2023 IGEL Community Archives

Are there any way to allow users changing mouse to left-handed mode on IGEL OS?

Hi everybody, Are there any way to allow users changing mouse to left-handed mode? Of course, there is an option on setup > User Interface > Input > Mouse: kb.igel.com/igelos-11.08.330/en/mouse-88021898.html

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