Hello, i’ve been trying to find documentation about configuring the URL for the UMS web app, but I can’t seem to find any. Can someone help me out with implementing
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to enable “User Login History” section for devices in IGEL UMS?
Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,
Continue readingReceiving HTTP Error 500 during file transfers after upgrading to IGEL UMS 6.7
Hello everyone, I recently updated UMS to 6.7. Now we have problems with file transfer. We get a http error 500. It seems that the generic user IGEL_INTERNAL_FIRMWAREUPDATE_USER does not
Continue readingHow I can remove/add Hardware from an IGEL OS Licence?
How I can remove/add Hardware from a Licence? I might be wrong but isn‘t this pack expired? Yes it is expired. Better said, how can I move the Hardware to
Continue readingWhat is the best practice for upgrading IGEL Cloud Gateway on AWS?
We are upgrading our IGEL Cloud Gateway (which is on AWS) from version 2.02.100 to 2.03.100 and I have a few questions. Question, what is the best way to perform
Continue readingHigh CPU utilization on your IGEL UMS server in 6.07.100?
Anyone ever deal with high CPU utilization on your UMS server in 6.07.100? My QA box (2 vCPU, 8GB) is a slug right now with Apache (RM GUIserver) just crushing
Continue readingWhat would cause an IGEL UMS Profile to simply not check the box for “automatic update check on boot”?
Any ideas on what would cause a profile to simply not check the box for “automatic update check on boot”. I’ve created multiple profiles and ensured the firmware version on
Continue readingHow to use the IGEL UMS Files download feature to download over ICG?
Hi togehter, another question – we are using the “files” Feature in UMS to deploy our own jpg and png files for application shortcuts. If we enroll a device via
Continue readingHow to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i
Continue readingIGEL OS security-related question based on Rapid7 Vulnerability Scanner results
Hi team, Can I have (hopefully a quick) IGEL OS security-related question? Our Infosec team is using Rapid7 Vulnerability Scanner to ensure the clients don’t have known bugs. What they
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