Hello! Apologies if this is not the correct place to post this, but we have run into an issue and wondering if there are any solutions. We have a deployment
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
DPI Scaling in Citrix
Hello, hot to setup a Dell U3821DW with WQHD+ 3840 x 1600 top become a sharp Monitor Display? (Hardware:Dell Wyse ThinClient) Without DPI Scaling, writing very small and hard to
Continue readingAssigning Profiles based on a schedule
I’m trying to save cost by shutting down iGels at nights and weekends, but is there a way to get them to auto power on on a scheduled time/day? I
Continue readingIt there an easy way to register an IGEL OS thin client with our ICG after it has arrived at the end user?
It there an easy way to register a thin client with our ICG after it has arrived at the end user? We can’t manage the device and it doesn’t show
Continue readingIGEL OS cannot connect to Citrix StoreFront – Error: corrupted size vs. prev_size Error adding store: Specified store not found [65526]
All of a sudden all of our IGEL OS thin clients could not connect to Citrix StoreFront. Error: corrupted size vs. prev_size Error adding store: Specified store not found [65526].
Continue readingLooking for documentation about configuring the URL for the UMS Web App?
Hello, i’ve been trying to find documentation about configuring the URL for the UMS web app, but I can’t seem to find any. Can someone help me out with implementing
Continue readingHow to enable “User Login History” section for devices in IGEL UMS?
Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,
Continue readingReceiving HTTP Error 500 during file transfers after upgrading to IGEL UMS 6.7
Hello everyone, I recently updated UMS to 6.7. Now we have problems with file transfer. We get a http error 500. It seems that the generic user IGEL_INTERNAL_FIRMWAREUPDATE_USER does not
Continue readingHow I can remove/add Hardware from an IGEL OS Licence?
How I can remove/add Hardware from a Licence? I might be wrong but isn‘t this pack expired? Yes it is expired. Better said, how can I move the Hardware to
Continue readingWhat is the best practice for upgrading IGEL Cloud Gateway on AWS?
We are upgrading our IGEL Cloud Gateway (which is on AWS) from version 2.02.100 to 2.03.100 and I have a few questions. Question, what is the best way to perform
Continue reading