Hi, We have a customer that registered a wrong Delivery token on its license portal. Which are the steps to unregister it to use it on another customer? Thanks I
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to revoke an IGEL OS license?
hello, if i want to revoke a license, is it enough, if I format the disc of the client? Hello Peter, you can do it just like that: kb.igel.com/licensesmore-igelos11/en/license-portability-10327987.html I
Continue readingError adding IGEL OS to UMS, receive “error: Failed to send command data”
Hi all, our customer has a problem to add an IGEL UD3-LX51 into the UMS, He gets the following error: Failed to send command data. Does anyone know how to
Continue readingHow to hude the bar in full-screen kiosk mode using FireFox in IGEL?
Guys, must be simple but I can’t find it anymore. I made multiple full-screen kiosk mode profiles the same way as now but in this profile I cant loose the
Continue readingHow to export all of the MAC addresses that are licensed in the IGEL Licenses Portal (ILP)?
Is there a way to export all of the MAC addresses that are licensed in the portal? I did it once a few months ago, but don’t remember how right
Continue readingHow to lockdown he IGEL OS desktop while allowing users to create, save, edit and delete, their own sessions?
Hi All. We are in a process of setting up our environment for the first 30x iGels UD2-LX 50. We have our UMS server setup. Everything is working great and
Continue readingError attempting to access the Java UMS console and getting in IGEL UMS
Attempting to access the Java UMS console and getting Java Web Start 11.241.2.07 Using JRE version 1.8.0_241-b07 Java HotSpot(TM) Client VM JRE expiration date: 5/17/20 12:00 AM console.user.home = C:Usersbrian.sowell####
Continue readingIs there a command to run from the secure terminal to tell me what UMS a device is registered to?
Hi everyone, is there a command I can run from the secure terminal to tell me what UMS a device is registered to? We have devices in the field that
Continue readingDoes anyone know what the IGEL OS registry entries for username and password for Citrix, VMware, and RDP?
Hi folks; Does anyone know what the registry entries in UMS are for username and password ( to update with setparam inn shell script) for citrix, vmware, rdp and WVD
Continue readingSince running IGEL OS 11.03 it states that No Device is found for WLAN interfaces
Has anyone found that 11.03.110.1 doesn’t play nice with WLAN interfaces? Since running 11.03. it states that No Device is found for WLAN interfaces. This was not an issue on
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