Hello everyone, We are about to implement RSA authentication in our Citrix VDI solution. What setting change do we need to make/implement in UMS for the IGEL to prompt the
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
OS12 profile and settings for setup user permissions
Hi all, i am setting up OS12 profiles and we dont find settings for setup user permissions which was in OS11 profiles under Accessories-Setup-Setup User Permissions . Are they gone?
Continue readingUMS12 and Communication token
We’re just getting started with UMS 12 and when using the first-time auth key to connect to the UMS it asks for a ‘communication token’ – where would I find
Continue readingUMS 12 find my IGEL OS12 device but when I try to register the device i get Result Error.
UMS 12 find my IGEL OS12 device but when I try to register the device i get Result Error. I have no issue registering IGEL OS11. Please review COSMOS FAQ
Continue readingIGEL Cloud Gateway High Availabiliyt with an external load balancer such as Citrix Netscaler
Is it possible to set up an ICG HA with an external load balancer such as Citrix Netscaler? if yes, How? We use Shared workplace and need as possible 100%
Continue readingLaunch the RMAdmin console via SSH sessions
Please provide some guidance to launch the RMAdmin console via SSH sessions Hey Ghanesan N, unfortunately for the RMAdmin Console there is always a Window Manager necessary. Right now there
Continue readingCan we export the logging data from UMS to a SIEM platform?
Does anyone have any experience with exporting the logging data from UMS to a SIEM platform such as LogRhythm? We need to collect the UMS user and Administrator actions and
Continue readingI would like to download an older UMS than version 12?
I would like to download an older UMS than version 12,? we are still running Firmware 10 on our clients. I havent found out if firmware 10 clients are supported
Continue readingAre OS11 profiles functional on OS12?
Hello. :man-raising-hand::skin-tone-3: OS11 profiles are non functional on OS12, right? Is there a way to migrate OS11 profiles to OS12 profiles? I really don’t want to have to create all
Continue readingHow is the process to renew ICG certificates?
Does anyone know the process to renew ICG certificate? kb.igel.com/igelicg-2.05/en/renewing-a-signed-certificate-for-the-icg-57324428.html do I need to backup the ICG first before I renew the certificate? How do I reverse the ICG if
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