Hi, I just upgraded my first test device to OS 12 (UD3 LX 60) via USB install. When I try to join it to UMS via ICG (both version 12)
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to enable users to sign into Chromium on IGEL OS
Morning All, Does anyone know how I enable users to sign into Chromium (people icon top right). When I try and add a profile we get “the profile picker is
Continue readingShadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible
Hello, Shadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible. There is no option to enter the passsword. UMS and Clients are in the same
Continue readingWhat can be the reason why we do not have the App portal in UMS Web App available?
Hello, We updated our UMS from version 6 to UMS 12 and we registered our UMS in IGEL Cosmos successfully. What can be the reason why we do not have
Continue readingWhat is the explanation of IGEL UMS icons
Maybe I missed it in my training (or totally forgot it 😞) but what is the difference between the two icons? top is online bottom is its setting on the
Continue readingHow can I change the local name of IGEL OS
How can I change the local name of ITC00XXXXXXX? In terminal use $ hostname YOURCLIENTNAME open the local IGEL Setup with ctrl alt s Network=> Terminal Name. Turn on the
Continue readingWhich can be the cause for this error trying to register a new OS12 device to UMS12?
Which can be the cause for this error trying to register a new OS12 device to UMS12? Is not a firewall or network issue and device is properly detected by
Continue readingWhat happens when I move them to an external network (WAN)?
UMS 12 and OS12 question, If I register devices locally on my LAN with UMS 12 (Registered on IGEL Customer Portal and ILP), What occurs when i move them to
Continue readingWhat means embedded Database on UMS Server
Hello, One customer is asking for which kind of database is UMS 12 embedded. Is IGEL propietary or based on another one (SQL, Oracle, etc.)? Hello, still apache Derby. Here
Continue readingWhat are the steps to migrate a UMS Server from RHEL7 to RHEL8
Hi All, we have installed ICG on an RHEL 7 machine in our DMZ. Now our colleagues from server department are pushing us to migrate ASAP to RHEL 8. Is
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