Good morning, I am currently unable to locate the IXOS firmware file on the IGEL website to update OS12 from version 12.1.120 to 12.2.0. Is there a process similar to
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to enable UMS users to only reboot devices?
Hello, we want to give some people the possibility to reboot some devices. We gave them the permission to reboot all devices in one directory. How is it possible that
Continue readingHow to move a IGEL Device with its license to a new UMS Server?
My first question is: I try to import a Think Client with its demo license (this Think Client is already present on a test VM and I would like to
Continue readingWhen is a IGEL OS with newer kernel being published?
Hi, We were told their would be a new OS11 build coming soon with an updated kernel. Is this correct, any ETA? It is coming October 5th. It was posted
Continue readingHow to upgrade and migrate a UMS?
Hi Team, Currently we have one UMS server(version 1.10.120) in production and running on Window server 2012r2 , now we built new windows server 2022 in anther datacenter and installed
Continue readingCan we prepoulate configurations for the UMS Console?
Hello All! Is it possible to auto populate the server address & port # on the UMS console login. I rolled the UMS out to some managers and want them
Continue readingIs it possible to preserve a specific setting after resetting a device to factory defaults?
Is it possible to preserve a specific setting after resetting a device to factory defaults? We use laptops that are connected via a docking station, so the 2nd NIC setting
Continue readingUsing the IMI API for IGEL UMS, it doesn’t return any results.
When I’m running the api to check for thinclients, it’s not returning any results. can anyone assist? I ran the /umsapi/v3/thinclients after authentication and this is what I get: “`HTTP/1.1
Continue readingIs it possible to send “Specific Device Command” from the UMS Web App?
Is it possible to send “Specific Device Command” from the UMS Web App? I’m not seeing it anywhere Not yet Continue reading and comment on the thread ‘Is it possible
Continue readingHow can I enable jobs in UMS if greyed out?
Hello All, I have a qq. How can I enable jobs in UMS. Currently, it is grayed. I believe I have admin access so I’m not sure why it’s not
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