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IGEL Windows Troubleshooting and Support Articles in the IGEL Community

December 28, 2020 IGEL Community Archives

Problem getting USB webcam working when using RDP on IGEL OS?

I’m currently on the 11.04.240.01 IGEL OS release, and attempting to get a USB webcam working when using RDP. I have be unsuccessful in using either video redirection, or Native

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December 18, 2020 IGEL Community Archives

Does IGEL OS + Touchscreen definitely doesn’t work with an RDS farm setup?

Hi all – my company currently has a few dozen IGEL W10IoT devices with IP-rated Philips B Line 222B9T Touchscreen monitors, installed in a Production environment. The thin clients connect

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December 15, 2020 IGEL Community Archives

Does IGEL OS support multi touch for pinch and zoom functionality?

Hi we have a customer who needs additional IGEL UD6-W10 but we can’t purchase any longer as they are end of life. What is the equivalent replacement as we needed

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November 29, 2020 IGEL Community Archives

How to send WoL MagicPacket not from UMS?

Hi, is it possible to send WoL MagicPacket not from UMS (because there are several Branch Offices), rather from a Buddy Client? kb.igel.com/search?q=Wol&max=10&s=gettingstarted&s=licensesmoreigelos11&s=igelos1104&s=endpointmgmt606&s=hardware&s=igelicg202&s=securitysafety&s=w10iot404&s=udcdepl11&s=igelimi&s=uma301&s=igellinux&s=wes7 1st result should be your answer Thanks,

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November 23, 2020 IGEL Community Archives

How to assign a new background desktop image via profiles on IGEL W10?

Hi, I can’t seem to figure out how you assign a new background desktop image via profiles. Do you have to send along a command? Hi, are we speaking about

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November 20, 2020 IGEL Community Archives

Is it possible to change the Windows Embedded OS to IGEL OS 11.04.240 on the old UD6 (H830C) devices?

Hi! Beside our new IGEL UD3 LX with IGEL OS 11.04.240 we still have some old IGEL UD6 LX (H830C) with Windows Embedded 3.12.100. Is it possible to change somehow

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November 6, 2020 IGEL Community Archives

When configuring a profile for IGEL W10 Partial Updates, for the path, is it the full path to the specific partial update I want to apply?

When configuring a profile for Partial Updates, for the path, is it the full path to the specific partial update I want to apply? Or is it something else? Having

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November 6, 2020 IGEL Community Archives

IGEL W10 SSO on Citrix is not working, user still required to enter credentials

Hi everyone, I’m deploying UD7-W10 clients (v4.04.140) but I’m having trouble with SSO on citrix. The clients are part of the domain and users can login with their ad credentials.

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November 6, 2020 IGEL Community Archives

How to scale windows, text and apps like in windows?

Hey, is there way to set the scale windows, text and apps like in windows, we have users that have problem to read small scaled texts and so on? Hey

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October 30, 2020 IGEL Community Archives

USB webcams in combination with RDP on IGEL OS?

Hello, anyone using USB webcams in combination with RDP? I’m using UD3-LX51 devices and want to redirect USB webcams (different models already tried) but i can’t seem to get it

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