Difference in number of licenses assigned and number of licenses in the IGEL License Portal


Hi, Today I compared the number of licenses in the License Portal with the actual number of devices that have a license assigned and I notice a difference. The number in the portal is higher and that means that devices have been deleted from the UMS Console but not from the portal. Several questions come to mind that I hope someone has an answer for.


Hi, just to set the right expectation: deleting a Device in UMS doesn‘t delete the license assignment. That is still a manual step in the Igel License Portal, at least for the moment. This feature is upcoming.


This may help

(Download Reclaining Licenes from lost devices” Paper in the IGEL Community on Slack)


Good to hear that there is an upcoming feature.

Thanks, this will help us, too.

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