Does the IGEL ICG Agent periodically check for connectivity with the ICG?


Does the ICG Agent periodically check for connectivity with the ICG? And if so, does it attempt to reconnect? I know that it’s normal behavior, but whenever we have to restart the ICG, it seems the only way for the ICG agents to become reconnected is if I have the end user restart or power off/power on their thin client at home.


Yes, that’s what I’ve been told but from what I recall, they are a few situations where the keep alive SSL connection just wits without reinitiating. There a custom app may help: igelcommunity.slack.com/archives/C8GP9JHQE/p1591283989433900


Very cool! I’ll download the profile from the other thread and check it out. Thanks!


To add, I’d say most (or even all) instances where I have to restart ICG are due to changes on our firewalls, or random internet circuit “weirdness”

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