Hi all, we have a customer with the following problem : When they use “checking for new firmware update” they get the following error (see screenshot)
Hi Sander, yes, that‘s a known Behavior which should get fixed soon!
igelcommunity.slack.com/archives/C8FC01UNM/p1583431347266100?thread_ts=1583412534.248900&channel=C8FC01UNM&message_ts=1583431347.266100 igelcommunity.slack.com/archives/C8FC01UNM/p1583431347266100?thread_ts=1583412534.248900&channel=C8FC01UNM&message_ts=1583431347.266100
In the meantime you could upload firmware manually to UMS:
kb.igel.com/endpointmgmt-6.04/en/import-update-from-local-source-26035709.html kb.igel.com/endpointmgmt-6.04/en/import-update-from-local-source-26035709.html
Thank you
A new version of UMS – 6.04.110 is available with the following fix,
=====================
Resolved issues:
============================
[Universal Firmware Update]
Fixed: The check for available firmware updates failed with a null pointer message if one of the downloaded firmware properties was invalid.
Please ensure to backup the UMS DB before upgrading.
UMS download link: www.igel.com/software-downloads/workspace-edition/
Thanks allot
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