Error: “Could not download .inf file from Rebooting….”

Has anyone seen this error when imaging with the deployment appliance?

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“Could not download .inf file from Rebooting….”

We get this at what seems around the halfway mark of the imaging process (based off amount of data transferred to client). The terminal reboots itself and it continues to occur. Have only seen on one 10zig terminal. Terminal in question has same hardware specs as other terminals we’ve successfully converted.

Hi Joseph,

which kind of Hardware is it? I mean which model?

Could you check the Bios version?

Terminal is a 10Zig 58xxq

SMBIOS 2.7 present.

51 structures occupying 2159 bytes.

Table at 0x000E6B70.

Handle 0x0000, DMI type 0, 24 bytes

BIOS Information

Vendor: INSYDE Corp.

Version: 58xxq V:3.D.21-07152016

Release Date: 07/15/2016

Address: 0xF0000

Runtime Size: 64 kB

ROM Size: 3072 kB


PCI is supported

BIOS is upgradeable

BIOS shadowing is allowed

Boot from CD is supported

Selectable boot is supported

EDD is supported

8042 keyboard services are supported (int 9h)

Serial services are supported (int 14h)

Printer services are supported (int 17h)

CGA/mono video services are supported (int 10h)

ACPI is supported

USB legacy is supported

ATAPI Zip drive boot is supported

BIOS boot specification is supported

Function key-initiated network boot is supported

Targeted content distribution is supported

BIOS Revision: 198.7

Firmware Revision: 0.0

Would you be able to start a RAM / SSD Check on that device?

We already converted this device via USB as a workaround. Is your belief that this may be a faulty hardware issue specific to this device?

On PXE a lot of content is loaded into RAM, since the SSD gets written afterwards. It‘s more an idea than a belief☺️

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