We’ve got a UD3 M340 which failed during it’s OS10 -> OS11 upgrade. Error message is “searching system partition (partition directory not found or invalid):” Pops up even if we try factory reset. Is there any way we can reload the OS ourselves?
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You could try to reimage the device from USB
Hi Kevin, yes, sure. If you have physical access a USB Stick with OSC would help:
fwu.igel.com/files/IGEL_OS_11/OSC/OSC_11.05.120.zip
kb.igel.com/igelos-11.05/en/igel-os-creator-manual-42011483.html
Thanks both – shall give it a try and let you know.
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