I’m trying to redirect a USB device through an IGEL 11.03 client to a Citrix Virtual App server. This has worked on a Windows client however I am having trouble with it on IGEL.
Within Native USB Redirection the default rule is set to Allow (troubleshooting) and within USB Access Control it is also set to Allow by default.
I can confirm that the device is seen within System Information
Anyone able to give me a pointer?
Hello @member it would probably be better to set the default rule to Deny and use PID/VID to redirect the devices.
Setting the default rule to Allow can actually break USB redirection channels
Oh thats interesting. I’ll go ahead and make that change now 👍:skin-tone-2:
Trying to redirect a device, and the USB hub that it is connected to usually causes problems 🙂
I’m just confirming , the value is whatever comes after 0x right?
i.e. vendor in system information is 0xe53
I enter e53?
The Profile will not allow me to enter 0xe53
I’ve tried it in decimal as well. It hasn’t worked
Can you send a screenshot of your settings?
along with the device info from lsusb?
I’m reading the KB and it does state Hexadecimal needs to be supplied… but I can’t enter x 😭 I’ll try without 0x again
VID/PID should be
VID: 0E53
PID: 2516
But it may not be supported by Citrix
Not sure what a blynclight is
probably the capital letter let me down. I’ll edit again 😅
Its just a little light that lets people know the presence of a user. something my boss enjoys… but he managed to get it redirected from Windows -> Citrix. So we’ll get their eventually
Hmm… i’ll double check my Citrix Policies
@member thanks for your help today. I had to leave the office pretty sharpish so I was not able to complete my testing.
But I do appreciate your assistance, I will give it another go at some point over the weekend 🙂
Sounds good
Combination of IGEL USB redirection and Citrix policies. Thank you v much @member 👍:skin-tone-2:
See it’s the little things. If this didn’t work my boss would be upset 😂
@member please can you share here both IGEL and Citrix policies? I am in a similar situation with a diferent device. Thank you very much!
Sure gimme 30m , I’ve got a P1 and I’ll post
Sorry for the delay. Mine started working without the Client USB Redirection rules being manually specified, but when enabled with the VID it still worked 👍:skin-tone-2:
Glad you got it working
Continue reading and comment on the thread ‘Help redirect a USB device through an IGEL OS 11.03 client to a Citrix Virtual App server?’. Not a member? Join Here!
Learn more, search the IGEL Knowledge Base
Ask a question or comment on the above message thread?
Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.Submit a question, or Join Today!