I’m trying to redirect a USB device through an IGEL 11.03 client to a Citrix Virtual App server. This has worked on a Windows client however I am having trouble with it on IGEL.
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Within Native USB Redirection the default rule is set to Allow (troubleshooting) and within USB Access Control it is also set to Allow by default.
I can confirm that the device is seen within System Information
Anyone able to give me a pointer?
Hello @member it would probably be better to set the default rule to Deny and use PID/VID to redirect the devices.
Setting the default rule to Allow can actually break USB redirection channels
Oh thats interesting. I’ll go ahead and make that change now π:skin-tone-2:
Trying to redirect a device, and the USB hub that it is connected to usually causes problems π
I’m just confirming , the value is whatever comes after 0x right?
i.e. vendor in system information is 0xe53
I enter e53?
The Profile will not allow me to enter 0xe53
I’ve tried it in decimal as well. It hasn’t worked
Can you send a screenshot of your settings?
along with the device info from lsusb?
I’m reading the KB and it does state Hexadecimal needs to be supplied… but I can’t enter x π I’ll try without 0x again
VID/PID should be
VID: 0E53
PID: 2516
But it may not be supported by Citrix
Not sure what a blynclight is
probably the capital letter let me down. I’ll edit again π
Its just a little light that lets people know the presence of a user. something my boss enjoys… but he managed to get it redirected from Windows -> Citrix. So we’ll get their eventually
Hmm… i’ll double check my Citrix Policies
@member thanks for your help today. I had to leave the office pretty sharpish so I was not able to complete my testing.
But I do appreciate your assistance, I will give it another go at some point over the weekend π
Sounds good
Combination of IGEL USB redirection and Citrix policies. Thank you v much @member π:skin-tone-2:
See itβs the little things. If this didnβt work my boss would be upset π
@member please can you share here both IGEL and Citrix policies? I am in a similar situation with a diferent device. Thank you very much!
Sure gimme 30m , I’ve got a P1 and I’ll post
Sorry for the delay. Mine started working without the Client USB Redirection rules being manually specified, but when enabled with the VID it still worked π:skin-tone-2:
Glad you got it working
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