Hello, when connecting a monitor with a higher resolution then set in the thinclient the screen will stretch instead of giving black bars. Anyone seen this issue before? The thinclient is set to 1920×1080 and when connected to a 1920×1200 monitor it stretches the screen while we where expecting black bars at top and bottom. Any hints on why this is happening?
What is Happening if you set the resolution to 1920×1200?
Are you sure the monitor doesn’t also support 1920×1080 and it’s just auto-adjusting (stretching) to the 16:9 aspect ratio?
Did you tried to set the resolution by using the display switcher (Igel Setup=>Accessories=>Display Switcher)?
Thanks for your quick reply!
@member When the resolution is set to 1920×1200 the screen is displayed normally. @member When under Win10 it gives black bars, only on the Igel it stretches. Didn’t find any setting in the OSD of the Samsung SyncMaster 2443 to counter the behavior. @member Changing the resolution from the display switcher did not help. The screen still stretches to fill the screen.
Edit: Connected the monitor on the DVI port via VGA adapter. Changing te resolution now gives black bars. Only 1920×1080 is no longer an option to select in the display switcher.
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