How to create a EMP oput of a IGEL license pack?

One of our customer purchased the new “IGEL COSMOS Select PAS 3 year” license pack. When licensing the UD3-LX60 running IGEL OS, the UMS console shows a missing license and the client cannot be managed by cloud gateway. Seems the EMP is missing; other clients managed by ICG do have the WE + EMP license. UMS is installed in latest version. Whats missing?

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Hello Philipp, they can create the EMP Product Pack with one click in the ILP. Please refer to this KB article:

Thanks a lot; worked 😉

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