How to fix: No Universal Firmware Updates could be detected?

Hi All, I’m building a PoC UMS 12 lab. I am able to get an IGEL device to register with the UMS, however UMS is unable to download any firmware. When I run a “Check for new firmware updates” check, I get “No Universal Firmware Updates could be detected. Please make sure your UMS-Console has internet access”. I can confirm the server where UMS and Console are running have intetnet access. Can’t proceed to create profiles until I have a firmware installed. This is happening on both UMS 12.01.XX and 12.02.XX. Net new build from scratch.

Learn more, read the entire thread inside the IGEL Community o Slack

What version of IGEL OS ? 11 or 12?

FAQ – IGEL Education

Q: What are the training options for IGEL COSMOS?

A: Please enroll in IGEL Academy for formal training courses on IGEL products geared towards beginners and experienced users alike.

Make sure you have at least one endpoing registered to UMS

Can also import profile firmware from these files

@member OS12 Firmware is downloaded from the UMSWeb/ App Portal not from UMS console.

Wow.. management of OS12 seems completely different from OS11. Need to go back and do some updating. Thanks guys for the tips.

The free course Ron linked takes about 2 hours I would start there!!

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