Hello, anyone have an idea how to fix this rosa graphicproblem? 😉 It seems only one user have the problem. After he complete logout and login again or server reboot it is gone for a while but appears again then. It seems it happens when he login too long.. Usually he only disconnect the session. We already delete his userprofile, so it is complete new.
Hello Peter, which UMS Version are you using and where (installed locally, through RDP/Citrix)?
The UMS 6.06.110 is installed on the server and we are connecting over RDP.
This looks like a hardware decoding problem. Have you tried disabling hardware accelerated decoding on the client side?
we not try it.. i will ask him to disable that
I had this issue over the weekend, just rebooted the node running the UMS admin tool
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