How to get the Jabra direct to see the device from the IGEL?


anyone had any dealings with Jabra client on a VDA how to get the Jabra direct to see the device from the igel ?


Hey, have done some work with Jabra on IGEL, enabled Jabra in the profile?


Do you mean RCC? Then yes: kb.igel.com/igelos-11.01.100/en/jabra-handsets-headsets-10326645.html


i do not see Jabra anywhere in the profile settings


Or Xpress: kb.igel.com/igelos-10.05/en/jabra-xpress-10329023.html


Check you have the profile configured for the right firmware that includes Jabra support.


I dont have the Unified communications option.. profile version is 10.05.500


@member you might have then an older UMS Version… Can you check the version and maybe think about updating if needed?


ok

i’ll download the latest one now

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