How to reclaim the license and delete the IGEL OS device from UMS?


I have 100 IGEL devices in UMS consuming licenses that are no longer in production. What is the process to reclaim the license and delete the IGEL from UMS? I know that deleting the IGEL in UMS is not the correct procedure because this will delete the IGEL but not free up the license. Looking for procedures. Thanks!


Brian – normally you have to delete the MAC address in the IGEL license portal. The man the license are free again in the UMS.


@member so delete the MAC address then delete the device in UMS?


If the device shouldn’t be there, yes. Delete or reset to factory to remove the UMS cert and configuration completely.


kb.igel.com/licensesmore-igelos11/en/how-to-reclaim-device-license-24391357.html


github.com/IGEL-Community/IGEL-Docs/blob/main/Docs/HOWTO-Remove-IGEL-Device-License.md


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