I am having an issue getting my license renewed

I am having an issue getting my license renewed. I have a pac of 6. I keep going around in circles and chasing my tail trying to give someone my money. 🙂. Is there anyone in the United States that i can call to get me over the hump? Thank you. And please forgive my ignorance and frustration.

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Normally IGEL sells through partners, do you have an IGEL partner that you work with?

I think that is where we are having an issue. We have a group that is supposed to be our iGel partner, but I think they are going through a major transition and consolidation and are just overwhelmed. Do i have any recourse to bypass them temporarily and just give someone a CC# over the phone so that I can keep my end users alive?

The devices should not stop working on maintenance expiration so you shouldn’t need to worry. You will be stuck on the existing firmware but if you don’t have an urgent upgrade requirement that gives you time to sort your license situation.

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