I have a Problem with automatic usb redirect in Citrix.


I have a Problem with automatic usb redirect in citrix workspace app.

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I have a USB Scanner connected to the Igel UD3 with OS11 and

in Citrix Workpace app I have activatet the Connection Bar so i can see

that the scanner apears as a device. I can click on the scanner and

it works fine in citrix.

My problem is that i have to activate everytime i start the citrix session

the scanner device again.

Is there a posibility to activate the scanner usb Device always automatically?

Thank you for your help.


you could use this documentation:


Please check your device rules and change the rule from allow to connect.

Hi Sebastien,

the change from allow to connect was the solution.

Thank you

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