I have a Problem with automatic usb redirect in Citrix.


Hi,

I have a Problem with automatic usb redirect in citrix workspace app.

Learn more, read the entire thread inside the IGEL Community o Slack

I have a USB Scanner connected to the Igel UD3 with OS11 and

in Citrix Workpace app I have activatet the Connection Bar so i can see

that the scanner apears as a device. I can click on the scanner and

it works fine in citrix.

My problem is that i have to activate everytime i start the citrix session

the scanner device again.

Is there a posibility to activate the scanner usb Device always automatically?

Thank you for your help.


Hi,

you could use this documentation:

kb.igel.com/igelos-11.08.330/en/how-to-configure-citrix-native-usb-redirection-88019484.html

Please check your device rules and change the rule from allow to connect.


Hi Sebastien,

the change from allow to connect was the solution.

Thank you

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