IGEL 10.6 users are receiving this message when installing 11.3 OS? “Download System Partition” and the upgrade just hangs?


Does anyone know why IGEL 10.6 users are receiving this message when installing 11.3 OS? “Download System Partition” and the upgrade just hangs?


How are upgrading the devices through the UMS directly and on LAN? Or through FTP like and Wifi?

Which 10.06 version are you using and which 11 Firmware version did you assigned?


FTP and WIfi

10,06.170.01 to 11.03


Please try UMS Universal Firmware Update and LAN please… I know it‘s sad but would be worst a try.


What is the UMS Universal Firmware Update?

right now, what I do is right click on the machine inside of the UMS and click update


I mean that one:

kb.igel.com/endpointmgmt-6.04/en/universal-firmware-update-26035700.html kb.igel.com/endpointmgmt-6.04/en/universal-firmware-update-26035700.html

assign it to the endpoint after having the 11.03.110 downloaded. And please, LAN, for a try at least.


Just check and the UMS Universal FU is already setup

11.03 is downloaded

Running it again with the IGEL connected to the LAN and same message


Damn… Just to avoid some Partition Signature issues, and before having you opening a Ticket:

Can you test one last thing? 11.02.150 instead of 11.03


Let me see if I have that


myigel.biz/index.php?dir=IGEL_OS_11/updates/ myigel.biz/index.php?dir=IGEL_OS_11/updates/

Just in case!


So, this didn’t work. Asny other Suggestions


For the moment no, sorry. Would you mind to open a ticket?


Done

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